Privacy Policy

Introduction

F&J's Stone Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a quote request.

Information We Collect

When you submit a quote request through our website, we collect:

• Contact Information: Your name, phone number, and email address
• Project Details: Service type, location/address, and project description
• Photos: Any images you upload to help us understand your project
• Technical Data: IP address and browser information for security purposes

How We Use Your Information

We use the information you provide to:

• Respond to your quote request and provide estimates
• Contact you about your project
• Schedule consultations and site visits
• Improve our services and website
• Prevent spam and fraudulent submissions

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website (such as our hosting provider and email service), and only to the extent necessary to provide our services to you.

Data Security

We implement appropriate security measures to protect your personal information, including encrypted data transmission (HTTPS), secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your quote request information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of any ongoing project discussions and a reasonable period afterward for record-keeping purposes.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications

Cookies and Analytics

Our website uses Vercel Analytics to understand how visitors use our site. This service collects anonymous usage data to help us improve our website. We do not use cookies for advertising or tracking purposes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.